All orders are covered by the Sale of Goods Act 1979 as well as the Distance Selling Regulations. We would ask that you please check all product details and sizing before placing an order. If you have made a mistake and would like to organise an exchange, please contact us first so that we can inform you of our returns procedures. Please do not send unsolicited returns as they may get lost in our warehouse. Any returned items must be sent back in their original packaging, be unused and in perfect re-saleable condition. Please check all orders upon receipt and notify us within 3 working days in the case of any damages or picking errors so that we can rectify any problems. Please note that after this time, claims will not be considered.